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Knowledge Hub

Master Fire Protection Maintenance With Confidence

Access comprehensive guides, KPI standards, technical procedures, and compliance resources designed for fire protection professionals.

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Complete resource library for all fire protection systems

Start Strong with FireWATCH

A clear understanding of how FireWATCH works and its key components

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What Is FireWATCH?

A cloud-based digital platform designed exclusively for managing fire protection system maintenance, inspections, compliance, reporting, and workflows.

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How FireWATCH Works

Complete ecosystem connecting Control Center, Technician App & Client App β€” all working in real time to eliminate paperwork.

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System Requirements

Web browser β€’ Android & iOS β€’ No servers β€’ No installation required

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Languages

πŸ‡ΈπŸ‡¦ Arabic (Ψ§Ω„ΨΉΨ±Ψ¨ΩŠΨ©) β€’ πŸ‡¬πŸ‡§ English β€’ More languages coming soon

Platform User Guides

Step-by-step guides to help every user work efficiently

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Control Center

For companies & managers

  • Dashboard overview
  • Digital contracts
  • Visit scheduling
  • KPI management
  • Reports & certificates
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Technician App

Built for field work

  • Smart calendar
  • Digital forms
  • Photo evidence
  • Offline mode
  • Equipment history
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Client App

For transparency & trust

  • Asset dashboards
  • Service history
  • Emergency requests
  • Invoices & payments
  • Live chat

KPIs & Inspection Standards

Technical authority aligned with NFPA & Civil Defense

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KPI Library

Standardized KPIs for all systems:

  • Fire Pump Systems
  • Fire Alarm Systems
  • Sprinkler Systems
  • FM-200/NOVEC/COβ‚‚
  • Extinguishers
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Deficiency Levels

🚨 Critical - Immediate action

⚠️ Non-Critical - Needs action

ℹ️ Impairment - With limits

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Examples & Templates

Real KPI samples with:

  • Expected actions
  • Procedures
  • Arabic & English
  • Downloadable formats

How-To Guides & Procedures

Clear operational guidance aligned with industry standards

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Inspection Procedures

Step-by-step procedures aligned with NFPA standards

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Testing & Commissioning

System testing and commissioning protocols

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Preventive Maintenance

Optimal maintenance schedules and procedures

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Corrective Maintenance

Efficient handling of repairs and actions

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Emergency Response

Protocols for emergency situations

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Technician Safety

Safety best practices and guidelines

Fire Protection Systems Covered

Complete support for all major fire protection systems

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Automatic Systems

  • βœ“ Fire Sprinkler Systems
  • βœ“ Fire Pump Sets
  • βœ“ Hydrant Systems
  • βœ“ Hose Reels
  • βœ“ Water Storage Tanks
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Detection & Suppression

  • βœ“ Fire Alarm Systems
  • βœ“ FM-200 Systems
  • βœ“ NOVEC 1230 Systems
  • βœ“ COβ‚‚ Systems
  • βœ“ Foam & Deluge
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Portable & Safety

  • βœ“ Portable Extinguishers
  • βœ“ Wheeled Extinguishers
  • βœ“ Emergency Lighting
  • βœ“ Passive Fire Protection
  • βœ“ Smoke Control

Additional Resources & Support

Everything you need is here

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Documents

Brochures, reports, certificates & templates

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Help & Support

FAQs, troubleshooting & assistance

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Legal

Privacy, compliance & security info

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Learning

Coming soon: Training materials

Ready to Get Started?

Everything you need to operate, inspect, document, and manage fire protection systems professionally is here.